FAQ
Questions we get all the time
Straight answers about how we work, what we charge, and what you can expect. If yours isn't here — call us. We pick up.
(630) 570-9576Your active MC number, a current certificate of insurance naming us as certificate holder, and a signed dispatch agreement. That's it. The whole onboarding takes less than 10 minutes on your end.
Most carriers are loaded within 24–48 hours of sending in their paperwork. We don't run a slow onboarding process — once we have your info, your dispatcher starts working your lanes the same day.
Yes. We dispatch under your MC authority, not ours. You're the carrier of record on every load. If you're still working on getting your authority, reach out and we can point you toward the right resources.
Dry van, flatbed, step deck, RGN, box truck, hotshot, and car hauling. If you run it, we can dispatch it. Tell us your equipment type and preferred lanes when you sign up.
There's a dispatch agreement you sign before we start — it covers how we work together. There's no penalty for stopping services, and we don't require a fixed term. You can stop anytime once active loads are wrapped up.
Still Have Questions?
Just call. We actually pick up.
No ticket system, no email queue that takes three days. If you have a question about how we work or whether we're the right fit for your operation, call the number below and someone will answer.